Privacy & Cookie Policy

Privacy Policy

This statement governs the privacy policies with respect to the users of the website (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Website (“Authorized Customers”, “Customers”) and make use of the various services offered by TeamStage (collectively, “Services”).

This Privacy Policy (the “Policy”) describes how TeamStage collects, uses, and discloses information collected through the Website and Service.

If you continue to use our Website and our products, you’re agreeing to this Privacy Policy.
If you don’t agree with this Privacy Policy or have any other concerns in relation to this Policy, you shall not use the Website and our products.

Our services are not directed to individuals under 18 and we do not knowingly collect personal information from children under 18. If we become aware that an individual under 18 has provided TeamStage with personal information we will immediately delete such information.


Information We Collect

We collect personally identifiable information for Customers and Visitors. The term “personally identifiable information” refers to information that can be used to identify, locate, or contact the person to whom that information pertains including but not limited to name, phone number, address, email address, and credit card information.

By visiting, creating an account, or using our services, you give your consent to the collection, retention, and use of your personally identifiable information as outlined in this Privacy Policy.

While some information may be collected automatically as you use the Services, you reserve the right to decide on the information that you give to use. Providing accurate information will help you make the most out of our service.

We may collect your personal information on the following occasions:

  • When you participate in TeamStage research processes, studies, or sweepstakes;
  • When you interact with us (submit a request or question via email or support forms);
  • When a transaction is made we may collect information such as the type of payment method used, payment amount, and other details;
  • When you submit a feature request or review; this information will serve for internal purposes and will not be disclosed publicly.


Security of the Information We Collect

All the appropriate physical and electronic procedures are put in place in order to prevent unauthorized access or disclosure of your personal information.

  • Usage of the Information We Collect
  • We may use the information we collect for the following purposes:
  • To establish your created account with us;
  • Verify or authenticate information or identification provided by you;
  • To maintain and improve the Service;
  • To prevent or address security or technical issues;
  • To investigate alleged violations of our Terms of Use;
  • To comply with a legal subpoena, request, and other lawful processes;
  • To engage in research, reports, and analytics regarding the use of our Service;
  • To communicate via email and through the Service important notices and updates regarding the Service; to inform you about any changes, service offerings, and other service-related notices; As these communications are an important part of the service provided by TeamStage, you may not opt out of them.
  • To inform you about promotions, news, and offers; you may unsubscribe from these promotional communications;
  • To better understand the user needs and interests and customize the Service to provide a better experience;
  • To enforce payment policies.
  • To facilitate the payment process;
  • To protect the Service and our users.


Sharing of the Information We Collect

  • We may share the information we collect only in the following circumstance:
  • To comply with our legal obligations;
  • To detect and prevent fraud, abuse, and any other harmful activity;
  • To conduct a risk assessment;
  • To allow third-party vendors to operate features of our Website; however, we will never sell your personal information to third-party vendors.
  • To protect the property, rights, and safety of our Website and Service;
  • To display appropriate reviews or testimonials that may include your name, title, company name, and other information that you have provided.


Your Rights

You reserve the right to modify, restrict, or object to the processing of your Personal Data by contacting us on [email protected].

You can modify personal information and/or add and remove personal details at any time.

You reserve the right to require us not to process your personal information based on legitimate interest. We will cease to process the personal information unless we have legitimate grounds for the processing or if the processing is essential for legal purposes.

You can require us not to process your personal data for marketing purposes.

We will make every reasonable effort to honor your request; however, we may need additional information to confirm your identity before disclosing the personal information. In the event when we are legally entitled to deal with the request in a certain way, we may not be able to fully honor your request.


Data Retention and Deletion

The users can delete/deactivate personally identifiable information from the TeamStage database by contacting us on [email protected]. The visitor’s entry may be impossible to delete without retaining some residual data due to business tax law, backups, and records of deletions.

If you request to have your personal information deactivated, the data will be functionally deleted and we will not transfer, use, or sell that information in any way moving forward.

In accordance with applicable legislation, some of your personal data may be retained within seven years if it is necessary for our business interests such as fraud detection, enhancing safety, or complying with our legal obligations.


Third-Party Links and Services

We may use third-party analytics providers to understand your use of the Website and Services. The information is collected using automatic means and will be disclosed to or collected directly by these service providers. (See Cookie Policy below)

Our Website includes third-party links. However, we are not responsible for the content of the links, and the security measures of those websites are governed by their terms of use and privacy policies.

We may disclose your information to third parties only with your consent to do so.


Changes in the Privacy Policy

In case our Privacy Policy is updated, we will inform our Visitors and Customers by posting a notice about the changes on the Website and/or by sending email notifications who have opted to be part of our email list. If you disagree with the changes in the Privacy Policy, you shall discontinue your use of our Website and Service. If you continue to use them, you are accepting the new policy.


Cookie Policy

‘Cookies’ are small files placed on your hard drive by a web server. They cannot run programs or deliver viruses to your computer. They are uniquely assigned to you, and their only purpose is to provide you with an optimal browsing experience.

You have the ability to accept or decline cookies. Most web browsers accept cookies automatically, and in order to disable them, you would need to modify your browser’s settings. However, this will significantly affect fully experiencing the features of the Website.


Disabling Cookies

To disable cookies, you should follow the instructions from the website or mobile browser you are using. The below links describe the processes of both disabling and deleting cookies on your browser of choice.