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Top 5 Benefits of Using Direct Routing as a Service for Secure Business Communication
Direct routing started as a service in 2018 and has grown to have a global impact. This service lets companies communicate through cloud infrastructure. It connects them to the Microsoft telephone architecture for flawless communication. Organizations that use this system experience flexibility, productivity, and cost savings. This infrastructure allows users to decide on their preferred provider. It lets them customize communication systems on computers and phones. Here are five reasons to consider direct routing for small businesses.
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What does direct routing mean?
Direct routing is a telephone communication model done over the Internet. This model allows companies to manage calls online on computers and smartphones. The PSTN (Public Switch Telephone Network) protocol makes this possible. A third-party company helps users connect to their PSTN architecture. This is done through its cloud environment. Organizations do not need to trash their existing telephone system. They can integrate it with a direct routing system through a certified partner’s system.
Direct routing as a service lets businesses connect to several telephony carriers. They achieve this through a vibrant Microsoft Teams environment. This is an important communication solution provided by today’s emerging technologies. The benefits of direct routing for businesses are diverse and complex. They range from smooth telephone communication overflow to cheaper calls and privacy. As time goes by, more companies will adopt direct routing as a service. This model directs calls through defined paths connecting to complex networks. It’s popular already and seeing the features it offers, its adoption is set to rise further.
If you have unknowingly ended up installing some app for direct routing that does not serve the purpose, it is better to uninstall it. The right knowledge of the programs you install is important to keep business communication flowing seamlessly. These unwanted and spurious apps slow down the system considerably so check out the list to know about the best Mac uninstallers. Mac is a powerful computer but it’s a big drawback that it does not come with an in-built uninstaller. This list will help you find the best option in this regard.
What are the benefits of direct routing?
Traditional telephone communication connects through cables and a PSTN model. Direct routing scales the PSTN model by integrating it with an SBC/SIP architecture. These infrastructures allow companies to connect to the Teams system via PBX. These secure business communication solutions boost the benefits of direct routing.
Cost efficiency
PSTN telephone calls charge based on your network, prefix, and your location. Due to these long-distance costs more while local calls cost more. Calling another provider’s number pushes the costs higher. People prefer communication within the same provider’s network to lower costs. Direct routing as a service bypasses these complex traditional systems.
The organization connects to the Microsoft Teams system and a third-party provider. This approach makes implementation cheaper. This connects hundreds of employees allowing them to make seamless calls. Data shows this communication model saves telephone bills by 25% to 40%.
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Improved security
Traditional call networks rely on physical systems which can be rerouted. Bad characters can tamper with it to intercept calls in transit. Governments easily tap into this, monitoring people’s private communication. Direct routing for small businesses is AI-powered allowing connection security. This emerging communication technology provides various security levels.
- This connection securely connects hundreds of people into a centralized network. It makes every call unique, enhancing security. Each call can be connected through a different server or routing system.
- Cloud-based third-party providers enhance network security. This is enhanced by your company’s online security system. This creates multiple security walls making it harder for call interception.
- These calls are safe from government monitoring or hacking. It increases customer trust and loyalty. Secure calling boosts communication privacy and eliminates fear from users.
- It uses encryption to protect the various tools and data that keep the connection active. Encryption provided automated telephone call security at the gateway.
Scalability
Adding new users into a traditional call system requires organizations to buy extra communication devices. An increase in employees or users requires businesses to buy bigger exchange systems and hardware. This makes scaling a tedious, time-consuming, and costly undertaking. Direct routing for small businesses does not require complex hardware systems, wire networks, and more devices.
Organizations are only required to sign up to the Microsoft Teams system and a third-party cloud services provider. This lets companies organize communication from one platform. They make hundreds of calls on this network without causing downtime or clogging. Companies add new users without requiring them to buy more platforms or hardware.
Enhanced call quality
Benefits of direct routing range from limited congestion to minimum packet loss, and scaled configuration. The system can be connected to
reporting software or a QoS system to boost Team video and voice traffic. This system runs on the current Teams version and Microsoft compliance devices.
Telephone communication through this system runs online improving quality beyond traditional capability possibilities. Quality also improves due to the ease of migration that direct routing provides. Integrating the PSTN system with PBX architecture provides an advanced avenue for high-quality calls. This delivers international calls quickly while retaining quality.
Easy integration of third-party platforms with Microsoft Teams
Microsoft Teams call system works by integrating this infrastructure with a PSTN system and a third-party system. To do this, an organization configures its cloud-based calling plan with Teams. Once this is done, it connects with the existing PSTN system without requiring hardware or software upgrades.
Employees connect their devices to the system and begin enjoying direct routing.
Combined, these systems provide easy integration and secure business communication solutions. Direct routing saves implementation and maintenance costs due to easy integration.
Conclusion
Direct routing is an emerging telephone communication model that allows organizations to scale traditional calling systems to online-based infrastructure. This connection contributes to a more secure and efficient communication framework for companies. Upgrading is easy allowing companies to configure their Teams system and connect with a third-party provider and existing traditional system.